Curriculum Vitae

• Microsoft 365 and Azure (design, implementation, support of hybrid and cloud-only infrastructures)
• Entra ID, Intune / Autopilot (including kiosk deployments), Apple Business Manager
• Hyper-V (including Storage Spaces Direct clusters), VMware ESXi / vSphere, Proxmox, KVM
• Terraform (Infrastructure as Code), Azure Virtual Desktop
• Oracle Cloud

• OAuth 2.0, OpenID Connect and SAML enterprise application integration on Entra ID, Okta, Keycloak and AppWrite
• Conditional Access, MFA (DUO), zero-trust services (Cloudflare, iBoss)

• PowerShell, Bash
• Power Automate (approval and policy review flows)
• Git, CI/CD (GitHub, GitLab), Docker
• REST APIs, Microsoft Graph API

• SQL Server (including clustering / HA), Azure SQL
• PostgreSQL (including Supabase), MySQL / MariaDB, SQLite
• MongoDB, Redis
• Backup and restore across the above; working SQL knowledge

• KQL (Log Analytics, Intune, Sentinel)
• Power BI
• Excel / Power Query
• Migration tooling (ShareGate, BitTitan)
• CSV wrangling with PowerShell

• VLAN, LAN, WAN, DHCP, DNS, VPN, WAPs, Firewalls, Switches
• Cisco, Cisco Meraki, OPNsense, Palo Alto, Fortigate

• VOIP telephony (Avaya, Mitel, Polycom, Cisco, Asterisk)
• Collaboration platforms (SharePoint Online, MS Teams, NextCloud)
• Email configuration and troubleshooting (Exchange, Exchange Online, Postfix & Dovecot, Mailcow, GroupWise)
• Email security (SPF, DKIM & DMARC) and anti-spam (SpamAssassin, RSPAMd, Barracuda, Microsoft Security, Proofpoint Essentials)

• Windows Server 2012 to 2025 (full lifecycle)
• Linux: RPM and DEB based distributions (RedHat, CentOS, Fedora, SLES, OpenSUSE, Debian, Ubuntu)
• macOS, iOS and Android (MDM)

• HTML & CSS, JavaScript & TypeScript
• React, Node.js and Express
• PHP & Laravel
• NoCode and LowCode (AppWrite, AppSmith, Budibase, ToolJet)
  
  You can see my current portfolio on my website, located here: https://mihai.prajescu.com/portfolio

• ITIL-aligned incident, problem and change management, with experience across ticketing platforms (ServiceNow, Jira, ConnectWise, Zendesk)

BSc (Hons), Computer Science (1st), September 2009 - July 2013

Faculty of Mathematics and Computer Science of Spiru Haret University, Bucharest

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Azure: Fundamentals (AZ-900)
• Microsoft Certified Professional
• Microsoft Specialist: Administering Office 365 for Small Businesses
• Azure Virtual Desktop (AZ-140 course)
• Terraform on Azure (HashiCorp course)

Outline

Escalation point for all IT related issues with balanced project work, BAU and supplier and client meetings

• Lead end-to-end Microsoft 365 tenant-to-tenant migrations (Exchange Online, SharePoint, Teams, Entra ID) from discovery and planning through cutover and post-migration support, improving system efficiency by 80%
• For a major UK food manufacturing group, designed, built and secured new Microsoft 365 tenants from the ground up, and built Storage Spaces Direct Hyper-V clusters across their manufacturing sites
• Deployed and manage the same group's Intune device estate with Autopilot and Apple Business Manager, including kiosk machines on the production floor, Bartender and Clarisuite label printing, and integrations such as Robominder AI
• Produced architectural and network diagrams that passed the client's security review process, and set up approved vendor workflows on the back of them
• Built Power Automate flows for critical policy reviews and approvals for a client business
• Audit client environments, then design, implement and support Azure cloud and hybrid infrastructure based on the findings
• Integrate enterprise applications using OAuth 2.0, OpenID Connect and SAML with Entra ID
• Redesigned client licensing strategy, cutting software licensing costs by over 50%
• Advise clients on Microsoft partnership and licensing strategy, and lead Modern Work training programs for their teams
• Achieved Cyber Essentials and Cyber Essentials Plus certification for the company and its clients
• Document architectures, disaster recovery procedures, deployment runbooks and SOPs

Outline

Collaborate with, and act as an escalation point for Service Desk, Engineering and other client support teams. Provide on-site and off-site technical support and manage the IT infrastructure for clients.

• Escalation point across Service Desk, Engineering and client support teams at an MSP serving global financial services firms, on-site and remote
• Owned complex technical problems in client Microsoft 365, Azure and on-premises environments, delivering long-term fixes based on root cause analysis
• Audited undocumented client environments and turned findings into technical recommendations clients acted on
• Implemented client security and identity platforms: Entra Conditional Access, Okta, DUO MFA and zero-trust services (Cloudflare, iBoss)
• Developed PowerShell automation for reports and scheduled tasks
• Led after-hours client projects including cloud migrations, major upgrades and office relocations across London and Europe

Outline 

On-site support for London HQ and remote support for Barcelona and Bangalore offices; proactive monitoring with Nagios / CheckMK, SolarWinds, Pingdom and Websitepulse; on-call rotation.

Outline

Managed mixed client IT infrastructure across pharmaceutical, retail, manufacturing and rental industries; led the first-line support team to SLA targets.

Outline

Migrated clients between Microsoft, Novell and SUSE Linux platforms, including Active Directory to eDirectory and Exchange to GroupWise.

Outline 

Design and develop company website and also design new brochures and flyers in close collaboration with the management. I would attend networking business events to get new customers while also provide Customer Care by keeping existing customers in good relations. Increased company revenue by almost 50% in two months.

Outline

Provided on-site IT support, worked closely with banks, customers and business partners on contracts and reporting, and built a self-developed system for software licensing and hardware inventory tracking.